This incident was caused by an upstream issue at our web host, manifesting in delayed responses (30s+) and timeouts for a large number of our clients. It's our responsibility to safeguard the availability of our service to you; we've already deployed changes to our API platform to prevent a recurrence and our monitoring has not detected any further issue since May 4th.
Thanks for your patience while we scale up to be able to serve you better. Please contact firstname.lastname@example.org
with any questions.